Our store uses a flat-rate model of $9.99 per order for any size or value order shipped by any means (UPS or USPS); this also includes all fulfillment and handling fees.
Method of shipping is determined once the order is compiled by the fulfillment company, and are subject to the policies of the respective shipping services; this means it is important for the customer to make sure they are able to receive packages at the shipping address provided and there may be a longer delivery time frame depending on the delivery provider.
Additionally, items that are shipped via US Postal Service are not guaranteed; if they are returned to the warehouse the customer will be responsible for the following:
- Additional shipping charges to resend the order
- Contacting USPS for lost or damaged packages
- Contacting USPS for late packages
When should I expect to receive my purchase?
Depending on the time of day the order is placed and the type of shipping selected by the customer, orders will ship out within a day or two of being ordered. Typically an order placed on a Monday, for example, would be processed the following day. Orders placed over the weekend would be processed on the following Monday.
Additionally, items that are embroidered (such as polos, dress shirts, etc.) may have a 7-10 day business day delay.
Exceptions to this are clearly marked, such as Troop Flags/Banners and Booth in a Boxes, which are custom-ordered, and are fulfilled and shipped from a different location. These take longer to ship and do not have any shipping charges added.
What happens if my package is lost or damaged?
If you receive a damaged package, contact Corporate Clothiers immediately at 1-877-255-2554.
What happens if my shipment is missing items?
If the package appears to have been tampered with or is simply missing items, please contact Corporate Clothiers immediately at 1-877-255-2554.
How do I track my package?
A tracking number will be provided via email once an order has been shipped out.
Can I modify my order during shipment?
Once an order has been fulfilled and shipped, we cannot modify any orders. We also cannot re-route or modify any packages once the order has been shipped out.
If the ordered item does not fit or is unsatisfactory in any way, you may return the item in accordance with our Return Policy. Please remember that all sales/clearance items are final sale and cannot be returned.